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View Online Privacy Notice and Statement as PDF
For a free copy of our Online Privacy Notice and Statement, please call us at (626) 284-5555
New Omni Bank, N.A. (“New Omni,” “we,” “us,” or “our”) recognizes the importance of protecting the personal information submitted by users of New Omni’s website (“Website”) and New Omni’s Online Banking Services via our Website (“Online Service” or “Online Services”). While offering users of our Website and Online Services (“you” or “your”) the advantages and convenience of web-based technology, we also strive to employ practices that ensure information collected about affiliates, customers, and visitors is used conscientiously and appropriately.
This Online Privacy Notice and Statement explains how we collect, use and share a consumers’ non-public, personally identifiable information (“Consumer Information”).
The services covered under this Privacy Notice and Statement, including our website, are intended for individuals in the United States and its territories. If you visit our Website or use our Online Services from outside the United States or its territories, you acknowledge and agree that your information will be transferred and/or processed in the United States, which may be subject to different legal and regulatory privacy and data protection standards than those where you are located or your home jurisdiction.
WHAT DOES NEW OMNI BANK, N.A. DO WITH YOUR PERSONAL INFORMATION?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice.
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons New Omni Bank, N.A. chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
Does New Omni Bank, N.A. share?
Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
For our marketing purposes—
to offer our products and services to you
For joint marketing with other financial companies
We don’t share
For our affiliates’ everyday business purposes—
information about your transactions and experiences
For our affiliates’ everyday business purposes—
information about your creditworthiness
For nonaffiliates to market to you
Questions? Please call (626) 284-5555
Who we are
Who is providing this notice?
New Omni Bank, N.A.
What we do
How does New Omni Bank, N.A. protect my personal information?
To Protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
On our website, we may gather data from “cookies” or other technologies, adding convenience to future visits. This data is protected to the same degree as any other we collect.
How does New Omni Bank, N.A. collect my personal information?
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
State laws and individual companies may give you additional right to limit sharing.
Companies related by common ownership or control. They can be financial and nonfinancial companies.
New Omni Bank, N.A. has no affiliates.
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
New Omni Bank, N.A. does not share with nonaffiliates so they can market to you.
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
New Omni Bank, N.A. doesn't jointly market.
We recognize your expectations of privacy and security for your personal and financial information. In order to safeguard your Consumer Information, we have implemented policies, procedures, and standards to ensure that Consumer Information is maintained in a commercially reasonable manner. We maintain security standards and physical, technical, and administrative measures that comply with federal and state laws and regulations. We regularly review, test, and update our technology and procedures. Other than as required to operate our daily business and provide you with products and services, we do not share your Consumer Information. Additionally, we require each of our employees to protect the confidentiality of your Consumer Information.
On our Website, you remain anonymous unless you register or log into Online Services. We may collect information generated by your computer or device, such as IP address or location.
Once you register for or log into Online Services, we collect all information necessary to process any electronic instructions to perform specific functions initiated through Online Services and delivered to the Bank in your name. This may include, but is not limited to, for example, your first and last name, social security number, date of birth, email address, zip code, account number, and/or last statement balance.
Cookies are pieces of data assigned by a web server to the browser on your personal computer. Cookies help websites keep track of your preferences, recognize return visitors, and create summary statistics. Unless you willing provide your Consumer Information on a website, cookies cannot reveal your Consumer Information.
When you use Online Services, we recommend that you do not surf other sites while logged into the Online Services and upon completing your online transactions, you log off the Online Services before surfing other sites or turn off your personal computer.
For your convenience only, the Website may from time to time provide links to non-New Omni websites. While New Omni will attempt to select and provide links to non-New Omni websites that it believes may be of interest to you, New Omni does not screen, review, approve, or otherwise endorse any content, information, the security, or privacy contained in any non-New Omni websites. New Omni has no or little knowledge or control or information over the content of the non-New Omni websites. In all cases, your use of such links is at your own risks.
The Website does not respond to web browser “do not track” signals.
New Omni Bank does not use non-identifying information from our Website. How We Use Your Information: Identifying Information If you are a New Omni Customer or Consumer, or you have begun an application for a New Omni product or service, we may use your Consumer Information to provide the products and services offered, including authenticating your identity, maintaining your account(s), processing an instruction or Communication from you, contacting you about your account(s), reporting to credit bureaus, resolving issues around one or more of your transactions, alerting you about unusual, suspicious, or fraudulent activity about your account(s), for debt collection purposes, or to respond to court orders and other legal investigations, and in other ways required or permitted by law or with your consent.
New Omni uses trusted third-party content and service providers to enhance our customers’ online experiences and conduct New Omni’s daily business. We share Consumer Information to process our daily business, including maintaining accounts information, processing transactions, reporting to credit bureaus, and responding to court orders, legal investigations, and regulatory reviews. We may share your information in the event of a sale or transfer of all or some of our assets. Because this type of sharing is necessary to provide you with our products and services, you cannot opt out of this type of sharing.
We do not share or sell Consumer Information with any affiliate or any third party for the purposes of directly or jointly marketing third-party products or services to you.
We reserve the right to revise our internal privacy policies and this Online Privacy Notice and Statement at any time. Your continued use of our Website and/or Online Services following changes to this Online Privacy Notice and Statement will constitute your agreement to any changes.
Under the California Consumer Privacy Act (CCPA), California residents are provided with specific rights regarding the Personal Information that is collected, used, and sold about them. Personal Information does not include information that is publicly available from government records, de-identified or aggregated consumer information, or information excluded from the CCPA (e.g., Gramm-Leach-Bliley Act, California Financial Information Privacy Act, Fair Credit Reporting Act).
You have the right to request that we disclose the Personal Information we collect and use about you.
Personal Information We Collect. We collected the following categories of Personal Information in the preceding 12 months:
Categories of Sources. We collected Personal Information from the following type of people or entities:
Business or Commercial Purposes. We collect your Personal Information for these business or commercial purposes: New Omni Bank, N.A. does not have affiliates and does not sell Personal Information. We collect your Personal Information for our everyday business purpose such as to process your transactions, maintain your accounts(s), respond to court orders and legal investigations, or report to credit bureaus.
Under California law, we are required to provide you with timely notice about the categories of personal information that we collect and the purposes for which we may use your information. We will not collect additional categories of personal information or use your information for a materially different purpose without providing you notice.
We collect the following categories of personal information:
We may use the personal information we collect for the following purposes: New Omni Bank, N.A. does not have affiliates and does not sell personal information. We collect your personal information for our everyday business purpose such as to process your transactions, maintain your accounts(s), respond to court orders and legal investigations, or report to credit bureaus.
Our California Privacy Act (CCPA) Request Form is available here
You have the right to request us to delete any personal information that we have collected about you. Subject to certain exceptions, we will delete the personal information that we have collected about you from our records, and we will direct any service providers to delete your personal information from their records.
You have the right to opt-out of the sale of your personal information to third parties at any time; however, we do not currently sell your personal information.
We will not discriminate against you for exercising any of these rights. Unless permitted by the CCPA, we will not do any of the following if you exercise any of your rights listed above:
You can submit a verifiable request to us to exercise your right to know personal information we collect or use and to exercise the right to delete personal information collected by us. We will confirm that we received your request within 10 business days and we will provide you with information on how we will process your request. We will respond to your request within 45 calendar days once we receive your request. If we cannot verify your identity within this time period, we may deny your request. If we need more time, we will inform you of the reason for the delay during this time period and may extend the time to respond up to an additional 45 calendar days.
The process we will use to verify your request to know the personal information collected or used about you and your request to delete the personal information, including any information you must provide, is your name, current address, email address, your relationship with New Omni Bank, N.A., and whether you are making the request on your own behalf of another California resident and the authority to make the request on their behalf. Please use our CCPA Request Form, available here
Upon receiving a completed CCPA Request from the Consumer, New Omni Bank, N.A. must verify the submitters identity to a reasonable degree. The determination to verify authenticity may vary based on whether New Omni Bank, N.A. can feasibly match identifying information provided by the Consumer to the personal information maintained by New Omni Bank, N.A., the sensitivity of the information New Omni Bank, N.A. has collected, the risk of harm of unauthorized access or deletion, the risk of fraudulent requests, and the manner in which we have interacted with the consumer.
You may submit a verifiable request to delete the personal information we collected by:
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Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.